Most of the time you will be able to get an instant quote by simply adding the pickup and delivery address along with a few details about your work, including dimensions, weight (if known), and value.
However, there are certain quotes where our Customer Care team will need to provide a custom quote, in which case a message will appear explaining the simple steps to submit your request straight from the platform, no need to send a separate email.
Once received, our Customer Care team will reply to you within an hour with your custom quote.
In some cases, we may need to decline the request to ensure we maintain the highest service quality, but we will inform you accordingly.
Threshold for custom quotes by consolidated van
Dimensions are above 300x200x200cm or 200x300x200cm
Weight is above 1000kg
Item value is above: 100000€
Threshold for custom quotes by air and road courier (crated dimensions)
Maximum dimensions of 300x200x180cm or 200x300x180cm for export out of Europe or the US
Maximum dimensions of 300x200x160cm or 200x300x160cm for export out of the UK
Item value is above: 100000€
Threshold for custom quotes by air cargo (crated dimensions)
Maximum dimensions of 450x240x250cm or 240x450x250cm
Item value is above: 500000€
Threshold for LTL quotes (intra US) (crated dimensions)
Maximum dimensions 356x356x178cm (or chargeable weight of 455kg)
Item value is above: 100000$