Most of the time you will be able to get an instant quote by simply adding the pickup and delivery address along with a few details about your work, including dimensions, weight (if known), and value.
However, there are certain quotes where our Customer Care team will need to provide a custom quote, in which case a window will appear explaining the simple steps to submit your request straight from the platform - no need to send a separate email.
Once received, our Customer Care team will reply to you within 30 minutes to an hour with your custom quote.
Threshold for custom quotes by road
Dimensions are above 300x200x200cm or 200x300x200cm
Weight is above 1000kg or 2000kg for intra-UK shipments
Item value is above: 100000€
Threshold for custom quotes by air
Maximum dimensions of 300x140x160cm or 140x300x160cm for export out of Europe
Maximum dimensions of 300x120x160cm or 120x300x160cm for export out of the US
Maximum dimensions of 315x240x160cm or 450x240x250cm for air cargo shipments
Item value is above: 100000€ or 300000€ for air cargo shipments
Threshold for custom quotes for US for both air and road transportation:
When Express or Express + is selected
Delivery locations for Instant Pricing and Custom Pricing