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🔖 Quoting & Booking
Quoting and booking
Why can't I get an instant quote on your platform?
Why can't I get an instant quote on your platform?

Most of the time you will be able to get an instant quote by simply adding the pickup and delivery address.

Updated over a week ago

Most of the time you will be able to get an instant quote by simply adding the pickup and delivery address along with a few details about your work, including dimensions, weight (if known), and value.

However, there are certain quotes where our Customer Care team will need to provide a custom quote, in which case a message will appear explaining the simple steps to submit your request straight from the platform - no need to send a separate email.

Once received, our Customer Care team will reply to you within 30 minutes to an hour with your custom quote.

Threshold for custom quotes by consolidated van

  • Dimensions are above 300x200x200cm or 200x300x200cm

  • Weight is above 1000kg

  • Item value is above: 100000€

Threshold for custom quotes by air and road courier (crated dimensions)

  • Maximum dimensions of 300x200x180cm or 200x300x180cm for export out of Europe or the US

  • Maximum dimensions of 300x200x160cm or 200x300x160cm for export out of the UK

  • Item value is above: 100000€

Threshold for custom quotes by air cargo (crated dimensions)

  • Maximum dimensions of 450x240x250cm or 240x450x250cm

  • Item value is above: 500000€

Threshold for LTL quotes (intra US) (crated dimensions)

  • Maximum dimensions 356x356x178cm (or chargeable weight of 455kg)

  • Item value is above: 100000$

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